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Leonard Grace

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Top Stories by Leonard Grace

Carrier LTE deployments will double to create 200+ commercial LTE networks: As more and more consumers buy devices with LTE capabilities, the demand for LTE services is increasing and carriers will need to invest in their radio access networks. Today's LTE networks are focused on providing basic coverage for LTE devices, but can't support a large number of LTE devices on the network. In 2013, there will be a growing emphasis on moving towards increasing both coverage and capacity of LTE networks with the corresponding infrastructure investments. TD-LTE will also see more acceptance and trials, as it reduces carrier costs and requires fewer spectrum licenses. Data and video surges cause a shift from a single class of service to multiple classes of service in the backhaul network: In 2013, we'll see a shift from a single class of service to multiple classes of service... (more)

Customer Service: Costs of not doing it well

Image via Wikipedia It is estimated that poor customer service has cost the Cable/Satellite Industry over $12 billion in lost revenues over the past year, ahead of the financial services industry with more than $10 billion in losses; which is startling considering Cable/Satellite companies project themselves as the future of home and business subscription services of all things information and entertainment. How can these companies survive with such a poor record of customer care?  Take the up and coming consumers, ages 27 – 43, who terminated services most frequently at 1 ½ tim... (more)

How can Residential Gateways spur Competition?

Image by stevencko via Flickr The FCC is addressing the failure of CableCARD’s in its National Broadband Plan that takes further steps to encourage development of the Home Gateway, a device in which consumers can easily and seamlessly access video programming from all distributors. In a proposed Network Gateway-NOI and CableCARD NPRM, the commission is seeking input on how to best rework the CableCARD rules to make Set-Top-Boxes more universal in nature and easier for consumers to connect and network throughout the home to any video provider offerings.  The question remains; is ... (more)

The Need for Timing Synchronization Technology for 4G/LTE Networks

BROADBAND CONVERGENT - Industry News Broadband-Cable-Mobile-Wireless-Telecom Markets Mobile network operators are coping with coverage and capacity issues to meet the ever-increasing amount of mobile data and video traffic from smart phones and tablets. However, conserving capex and opex are top of mind for operators, even before they consider additional revenue opportunities from 4G customers. Currently, the industry is in the midst of upgrading all the traditional macro cells to a new generation of lower cost and more efficient macro base stations with software-defined radios ... (more)

Shakeout in the MBaaS Mobile Backend-as-a-Service Space

BROADBAND CONVERGENT - Industry News Broadband-Cable-Mobile-Wireless-Telecom Markets Analysis of the Mobile Backend-as-a-Service MBaaS space and the “Series A Crunch” Kii Cloud Stackmob Kinvey Parse well-positioned … [visit site to read more] ... (more)