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Leonard Grace

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RST Global Communications LLC Brings World Class Fiber-Optic Technology to Enterprise, Businesses and Homes in N.C.

BROADBAND CONVERGENT - Broadband Business News Real Fiber Network Delivers Super High Speed Connectivity via FTTP (Fiber To The Premises) Next Phase to Serve I-85 Corridor in N.C. and S.C. Shelby, North Carolina – Oct. 10, 2012 — Businesses and consumers in North Carolina can now connect to the Internet and receive broadband services with speeds up to 10-gigabits per second, more than 100 times faster than the average service offered by competing companies. This translates into huge time savings and increased productivity whether downloading an MRI, a (3D) movie, or making an inte... (more)

Customer Service: Costs of not doing it well

Image via Wikipedia It is estimated that poor customer service has cost the Cable/Satellite Industry over $12 billion in lost revenues over the past year, ahead of the financial services industry with more than $10 billion in losses; which is startling considering Cable/Satellite companies project themselves as the future of home and business subscription services of all things information and entertainment. How can these companies survive with such a poor record of customer care?  Take the up and coming consumers, ages 27 – 43, who terminated services most frequently at 1 ½ tim... (more)

Six Things You Don’t Know About Broadband

Do you know broadband? You may answer yes. You may have tried several broadband from several broadband ISPs. You may have installed broadband by yourself. You understand broadband specifications. But there are things you don't know in advance, they hide in the shady on the web page. But this may cause you choosing inappropriate broadband deals. ... (more)

Mobile Carriers and LTE: Top Five Industry Predictions for 2013

Carrier LTE deployments will double to create 200+ commercial LTE networks: As more and more consumers buy devices with LTE capabilities, the demand for LTE services is increasing and carriers will need to invest in their radio access networks. Today's LTE networks are focused on providing basic coverage for LTE devices, but can't support a large number of LTE devices on the network. In 2013, there will be a growing emphasis on moving towards increasing both coverage and capacity of LTE networks with the corresponding infrastructure investments. TD-LTE will also see more acceptanc... (more)